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Bought a car on the internet. The delivery scheduling experience is being interesting. They texted me to tell me the car is ready. At the same time, they sent me email to say I still needed to provide documentation they already had.Permalink On twitter.com
❤️ 1 Favorite Mood +2 🙂
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At first they gave me the choice of two weekend days I’ll be out of town when I could pick it up in Freemont.Permalink On twitter.com
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I called and told them I wanted to pick it up in Freemont on Monday. They told me to disregard the email, as it was auto generated.On twitter.com
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So, instead of calling me back to confirm like they said they would, they changed it to a weekend delivery “at home” in a city I do not live in.Permalink On twitter.com
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Yay. I got through to a competent human.Permalink On twitter.com