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Went to the @Apple Store to pick up @quince‘s Macbook after a 10 day AppleCare repair & 48 hour burn-in test. The battery was dead and the USB-C charging port is still broken. Deeply unimpressed.Permalink On twitter.com
❤️ 8 Favorites Mood -6 🙁
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They tried to repair it in store. It did not work. So off it went for a third attempt at a repair on Monday. I’ve left multiple voicemails and emails for our @Apple customer relations agent. Who just summarily closed our case because she “hadn’t heard from” me.On twitter.com
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Yay, they called back. Maybe 4th time's the charm?Permalink On twitter.com